Chemistry Hair Salon guarantees all of our work. If you are not happy with your results, we will make it right – at no additional cost to you. Adjustments can be made within two weeks of the date of services. There are no refunds for services received. Retail may be returned for a full refund within two weeks of purchase.
A credit card is required for all reservations booked online and over the phone.
We know things come up – please try to give 24 hours notice when cancelling a reservation so that we may refill your service provider’s time.
With consideration of all our guests and our service providers, we have implemented an updated cancellation policy. Any reservation cancelled or rescheduled within the 24-hour window prior to the reservation will result in 50% of the service & time being charged to the guest. No call / no show reservations will be charged 100% the services and time reserved.
Online appointments will be honored as booked. Additional services may be considered at the time of your appointment if there is available time.
Don’t see the service or time you are looking for? Call us! We can help… 318.868.1012
We’re available 24/7, 365. Download the Chemistry Hair Salon app for booking your services at any time and from any where.